Class 11 Emerging Modes Of Business CBSE Questions & Answers

Class 11 · Emerging Modes Of Business

This is Business Studies class 11 Emerging Modes of Business CBSE Questions & Answers. There are 15 questions in this test with each question having around four answer choices.

Questions & Answers

1
e-commerce does not include
  • A
    A business?s interactions with its customers
  • B
    Interactions among the various departments within the business
    Correct
  • C
    A business?s interactions with its suppliers
  • D
    Interactions among the geographically dispersed units of the business
2
Outsourcing
  • A
    Includes off shoring
    Correct
  • B
    Restricts only to the contracting out of Information Technology Enabled Services (ITES)
  • C
    Restricts only to the contracting out of non-core business processes
  • D
    Includes contracting out of manufacturing and R&D as well as service processes ? both core and non-core ? but restricts only to domestic territory
3
The payment mechanism typical to e-business
  • A
    Credit and Debit Cards
    Correct
  • B
    Cash on Delivery (CoD)
  • C
    Cheques
  • D
    e-Cash
4
A Call Centre handles
  • A
    Both customer facing and back-end business
    Correct
  • B
    Both voice based and non-voice based business
  • C
    Only out-bound voice based business
  • D
    Only in bound voice based business
5
It is not an application of e-business
  • A
    Contract R&D
    Correct
  • B
    Online trading
  • C
    Online procurement
  • D
    Online bidding
6
Out of e-commerce and e-business, which is a broader term?
  • A
    None of these
  • B
    both e-business and e-commerce are same thing
  • C
    e-commerce
  • D
    e-business
    Correct
7
Under what method payment is made at the time of physical delivery of goods
  • A
    Cash on delivery
    Correct
  • B
    Debit card payment
  • C
    Credit card payment
  • D
    Prepaid amount
8
India is the preferred detination for BPO becuase of ____________
  • A
    Tax Free Zone for BPOs
  • B
    Cheap People
  • C
    Cheap Manpower
    Correct
  • D
    Poor conditions
9
____________ refers to contracting out some of its activities to a third party which were earlier performed by the organisation.
  • A
    BPO
  • B
    E-Commerce
  • C
    Outsourcing
    Correct
  • D
    E-Banking
10
Both buyers and sellers are customers under_______ type of e-business transaction
  • A
    C2C Commerce
    Correct
  • B
    B2C Commerce
  • C
    C2B Commerce
  • D
    B2B Commerce
11
Which method is very popular for making online transactions?
  • A
    Credit Card
  • B
    All of these
    Correct
  • C
    Net banking
  • D
    Debit Card
12
Complaint lodged by a customer at the company?s call centre is _______ type of e-business transaction.
  • A
    C2C Commerce
  • B
    C2B Commerce
    Correct
  • C
    B2C Commerce
  • D
    B2B Commerce
13
Both Sellers and buyers are business firms, under ___type of e-commere transaction
  • A
    B2B Commerce
    Correct
  • B
    C2B Commerce
  • C
    B2C Commerce
  • D
    C2C Commerce
14
____transactions have business firms at one end and its customers on the other end.
  • A
    C2B Commerce
  • B
    B2C Commerce
    Correct
  • C
    B2B Commerce
  • D
    C2C Commerce
15
Here, parties involved in the electronic transactions are from within a given business firm, hence, the name is ________
  • A
    Intra-C Commerce
  • B
    Intra-D Commerce
  • C
    Intra-B Commerce
    Correct
  • D
    Intra-A Commerce