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CBSE Helpline Number


CBSE has set up a dedicated Call Centre for handling routine enquiries and grievances pertaining to various activities and functions of the Board. Students presently studying in various CBSE affiliated schools, candidates appearing in private examination, pass out students of CBSE Board, parents, School management, new school seeking CBSE affiliation, awardees of CBSE scholarship schemes, aspirants and applicants for NEET, JEE, CTET, JNVST and general public can approach the CBSE Call Centre for obtaining information of the procedures/rules and regulations of various activities of the Board.

General Enquiry: 011-22509256 – 59, 011-22239177-80

CBSE Helpline Number: 1800 11 8002

JEE (Main) Helpline Number: 8506061071-78

Note: One can call on all working days from Monday to Friday between 9:30 am to 7 pm.

One can also e-mail queries to [email protected], [email protected]

One can also contact CBSE through a postal letter on the following address:

Central Board of Secondary Education [CBSE], Shiksha Kendra
2, Community Centre, Preet Vihar, Delhi-110301 INDIA

For better accessibility and convenience of the students, CBSE has for the first time setup a Centralized Call System. The students can call on the above number and get in touch with counselors for one to one telephonic counseling from 8 a.m upto mid-night.

For further convenience of the students, a toll free number has now been installed. Students can call the number from any part of the country. The operators will answer general queries and also connect them to the counselors for counseling.

You may also want to contact a nearest CBSE regional office or any education forum for some misc queries to be solved.